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Find support

Help in Bolton, when you need it.

Mental health, wellbeing and urgent support — every entry checked against official NHS, council or provider sources, with the source and last-checked date shown.

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Live Local. Trust Local. is a directory — we don't provide crisis support ourselves. These services are run by their own organisations; always confirm details via the official links shown.

Urgent & 24-hour support

Free, confidential help at any time of day or night.

NHS 111 — Mental Health Crisis (Option 2)

111 (option 2)

Who it supports: anyone in Greater Manchester experiencing a mental health crisis, any age. What it offers: 24/7 crisis support from trained mental health practitioners — advice, connection to crisis services, or referral to local support. How to access: call NHS 111 and select the mental health option (option 2). Free, 24 hours a day. You can also text 07480 635134 for a call-back from the local team, or use the online triage at 111.nhs.uk. If someone is in immediate danger or cannot keep themselves safe, call 999 or go to A&E instead.

Open: 24 hours, every day

Who: Anyone in Greater Manchester, any age

Official information

Source: Greater Manchester Mental Health NHS FT · last checked 30/10/2026

Samaritans

116 123

Who it supports: anyone who is struggling to cope or needs someone to listen, including people in crisis. What it offers: free, confidential emotional support by phone, email and letter — whatever you're going through. How to access: call 116 123 free, any time, day or night. Email jo@samaritans.org. The Bolton branch can be reached on 01204 521200 for local enquiries.

Open: 24 hours, every day

Who: Anyone, any age

Official information

Source: Samaritans / My Life in Bolton · last checked 30/10/2026

Shout — Text Support

Text SHOUT to 85258

Who it supports: anyone who prefers texting to talking and is struggling to cope. What it offers: free, confidential 24/7 text support with trained volunteers. How to access: text SHOUT to 85258 at any time.

Open: 24 hours, every day

Who: Anyone

Official information

Source: NHS / Shout · last checked 30/10/2026

Mental health & wellbeing

Information, signposting and ongoing support.

Mind Infoline

0300 123 3393

Who it supports: anyone looking for information about mental health, types of support, and where to get help. What it offers: confidential information and signposting on mental health problems, treatment options and local services. How to access: call 0300 123 3393 or text 86463 during opening hours (see mind.org.uk for current times).

Open: See website for current opening times

Who: Anyone

Official information

Source: Mind · last checked 30/10/2026

For young people

Support aimed at children and young people in Bolton.

360° — Young People's Drug & Alcohol Service

01204 462444

Who it supports: young people up to age 19 in Bolton. What it offers: specialist support for drug and alcohol use. How to access: call 01204 462444.

Who: Under 19s in Bolton

Official information

Source: Bolton Council · last checked 30/10/2026

ChatHealth — Text a School Nurse

Text 07507 331753

Who it supports: young people in Bolton. What it offers: confidential text advice from the school nursing team on health and wellbeing worries. How to access: text 07507 331753.

Who: Young people in Bolton

Official information

Source: Be Kind to My Mind (Bolton CAMHS) · last checked 30/10/2026

Childline

0800 1111

Who it supports: children and young people under 19. What it offers: free, confidential support about anything — by phone or online 1-2-1 chat with a counsellor. How to access: call 0800 1111 free or use the online chat at childline.org.uk. Open every day.

Open: Every day (see website for current times)

Who: Under 19s

Official information

Source: Childline (NSPCC) · last checked 30/10/2026

Kooth — Online Support for Young People

Who it supports: young people aged 10 to 25 in Bolton. What it offers: free, anonymous online counselling and emotional wellbeing support, plus community forums and self-help resources. How to access: sign up free at kooth.com — no referral needed.

Open: Online — counsellor times on the website

Who: Ages 10–25

Official information

Source: Be Kind to My Mind (Bolton CAMHS) · last checked 30/10/2026

Specialist support

Help with specific situations like addiction or domestic abuse.

Achieve Bolton — Drug & Alcohol Recovery

01204 483090

Who it supports: adults in Bolton affected by drug or alcohol use. What it offers: drug and alcohol treatment and recovery support, including detox and rehab coordination. How to access: call 01204 483090. The Bolton hub is on Le Mans Crescent, accessed via Queen Street.

Who: Adults in Bolton

Where: Le Mans Crescent, Bolton (access via Queen Street)

Official information

Source: Bolton Council · last checked 30/10/2026

Fortalice — Domestic Abuse Support

01204 365677 (24 hours)

Who it supports: anyone in Bolton experiencing domestic abuse. What it offers: a 24-hour support line, refuge accommodation and outreach support. How to access: call the 24-hour support line on 01204 365677. The outreach centre is at 43 Bradford Street, Bolton BL2 1HT. In an emergency always call 999.

Open: 24-hour support line

Who: Anyone affected by domestic abuse

Where: 43 Bradford Street, Bolton BL2 1HT

Official information

Source: Fortalice · last checked 30/10/2026

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